Delivery & returns

General

The store itself delivers the product, so delivery and return terms are set by each store. UzBazarim acts as an intermediary and facilitates contact between the parties. ## Delivery The store defines its own delivery area, timing and cost. Some stores may offer pickup only. Details are shown on the store and order pages. ## Payment Payment is made at the store or on delivery (cash, card or bank transfer — depending on the methods the store accepts). The platform does not accept online payment. ## Inspection on receipt Inspect the product when you receive it. If there is any discrepancy, notify the store immediately. ## Returns and exchanges Returns, exchanges and refunds are handled under the store’s policy and the Law of the Republic of Uzbekistan “On Protection of Consumers’ Rights”. Certain goods (e.g. hygiene or perishable items) may be non-returnable as permitted by law. ## Disputes Contact the store directly first. If unresolved, reach us through the “complaint” option on the order page or the channels on the “Contact” page — we will help where we can.